Pillar 04 • Software & IT Engineering
Custom B2B CRM Systems & Field Service Automation
Standard retail CRMs don't understand engineering sales cycles, government tender deadlines, or annual maintenance contracts (AMCs). We build bespoke B2B CRM platforms that track multi-million rupee EPC tenders, automate AMC renewal alerts, and dispatch field technicians efficiently.
Industrial CRM Modules
- 1. Tender & Pipeline Management: Track RFP/RFQ submissions, EMD earnest money deposits, and bank guarantee deadlines.
- 2. AMC & Service Contract Renewal: Automated SMS and email reminder workflows for annual substation and panel AMC renewals.
- 3. Field Technician Dispatch: Smart calendar scheduling and geolocation tracking for breakdown service calls.
- 4. Client Portal & Documentation: Secure client portal for downloading single-line diagrams, test reports, and compliance certs.
Enterprise Integrations
REST API / GraphQL
WhatsApp Business API
Tally Prime / ERP Sync
ISO/IEC 27001 Security
We integrate WhatsApp Business API for instant service ticket notifications and PDF quotation delivery directly to your clients.
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